Privacy and Data Protection

This policy sets out how we use and will protect any information that you give when you use this website. This document describes how we collect personal information, how we protect your rights and privacy. We use personal information to operate – the use of such information allows us to make efficient decisions, to offer you the best services.

We make sure that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, it will be used in accordance with this statement.

We may change this policy from time to time. You should check this page regularly – to ensure that you understand the changes and updates.

We promise to keep your information safe and aim to always make it clear when we collect certain information.

 

1. Collection of Information

If you make an enquiry on our website, we may collect the following information: your name, company name and contact details including email address, postal address, phone number and a brief summary of your enquiry.

When you apply for a job and send us your CV, we receive your information directly via our website.

Other information relevant to customer surveys may also be requested on occasion.

We receive information from you directly after you complete our online form. Cookies and other tracking methods are used to collect personal information – the aim is to remember information about the site visitor, to store user preferences.

Some information available publicly: We have access to information from publicly available sources such as Companies House, company websites and Social media accounts. Such information can be viewed to understand people’s (business) activities and interests.

Social Media and Messaging services: We use Social media to write about commercial cleaning, about professional cleaning and maintenance services in various sectors, we write about trends and engage with our followers.

The privacy policies and the settings of your Social media and messaging services accounts (like for example WhatsApp, Messenger) determine the permission to access the information you shared via those networks and services.

 

2. Use of Information

We collect certain information to understand your needs so that we can provide you with more details about the products/services which interest you.

The information we keep about you helps us to respond to your queries efficiently. The records we keep are regularly updated to send you correspondence and communicate with you.

Your information may also be stored in our CRM system as part of our record keeping.

Simple Purity uses your personal information to provide you with the services and information you require. We may use certain information to improve our products and services.

We may also send you promotional emails about new products, services and special offers, using the email address which you have provided. We pay attention to your interests and preferences.

From time to time, we may also use your information to contact you for market research purposes.

We have certain legal obligations related to fraud prevention and anti-money laundering. We must share certain data with governmental entities to stay compliant.

We aim at displaying our website content according to the device you are using (smartphone, PC, tablet).

The administrator of our website takes care of regular updates and may perform data analysis and generate stats and reports. Analytics enables access to the website traffic, visitor location and other.

Marketing communication: We may send an e-newsletter and other promotional contents to you – if you choose to opt-in to receive it. Our marketing communication includes information about our services, maintenance, related activities and other support. We communicate with you in a way that suits you. If you don’t want to receive marketing communication, contact us anytime.

We promise that we will not sell, distribute or lease your personal information to third parties. We only act when we have your permission or when we are required by law to provide certain data.

You may request details or personal information which we hold about you under the Data Protection Act 1998 and UK GDPR.

A small fee may be payable. If you would like a copy of the information held on you, please write to or email us.

If you believe that any information that we hold about you is incomplete or incorrect, please write to us as soon as possible. We will react promptly and correct/update all old information.

3. Legal basis. DPA and UK GDPR. Your rights are:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

Object to processing of your personal data.

 

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with outstanding experience when you browse our website and also allows us to improve our site and services. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file that we store on your browser or the hard drive of your computer if you agree.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website.

Functionality cookies. We use them to recognise you when you return to our website. This enables us to personalise our content for you.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use advertising more relevant to your interests.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies – cookies we can’t control.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

Be aware that disabling cooking may result in the following: you may not be able to access all or parts of our site.

If you have any questions, please contact us: info@simple-purity.co.uk